Hello, thank you, the equipment is already 3-4 years old, the warranty is no longer an option. Sorry, but I don't know what "cooler and heater hardware" refers to.
I tried with the version of Visilogic 8.0.1, for others the website tells me that I should send an email to support, I will. Regarding the connection,
I have been using the USB-MINIUSB cable and seeing the comments I understand that I should be using “Port 1” with a USB-serial cable for this purpose,
is it correct?