vince1004

Thank you for your answer I will try that.

Hi everyone, I am using SD card explorer in order to retrieve some files from the device Advantage Pro EL Lyophilizer from SP Scientific, to do so I am connecting to the device via LAN. TCP settings, PLC name, port number are all correct and I am able to check the connection. I use Unit ID 0 (direct) But after a certain time the "listing of files" stop and the following error message « Cannot communicate with the specified UnitID » is displaying. After this happen, it is impossible to communicate anymore with the device I have to unplug the ethernet cable and plug it again to be able to communicate with it. The same with Remote access, I can communicate with it for sometime, but after about 1-2 minutes of using it the same error message is displaying. Do you have any idea how to solve this problem? Thank you