TomD Posted March 2, 2016 Report Share Posted March 2, 2016 Have a V570 that i am attempting to prove out Data Table Collection via DataXport/pc. I am able to retrieve the table thru DataXport on a schedule and also thru VisiliLogic, But when i attempt to have the V570 actuate the collection to DataXport...nothing happens. Been thru the webinars several times and know i missed something but cannot seem to find the issue. The admin here assures me that the V570 has rights to com to my pc. Have attempted to attach the VisiLogic and DataXport but exceeded the limits. thanks TomD Quote Link to comment Share on other sites More sharing options...
s.pratt Posted March 2, 2016 Report Share Posted March 2, 2016 Hello TomD, As long as DataXport is running and in listen mode, you should just have to perform a TCP/IP socket connect to the specified port of DataXport. Upon successfully connecting, the file should transfer automatically. Then you would disconnect the socket, and wait until you wished to transfer another file. But overall, the file should transfer upon first connection to DataXport. Please let us know if this is not the case. Quote Link to comment Share on other sites More sharing options...
TomD Posted March 3, 2016 Author Report Share Posted March 3, 2016 Thru Visilogic the SB sockets are initialized, but socket 3 (as used in webinar) never appears to connect. As done in the webinar i am setting bit MB1 to actuate the file transfer, but the set coil does not set or any file transfer. i also set-up a PB on the display that actuates MB1 and the same happens. Would this happen so fast i would be unable to see the SB change? Is there a possibility to get these the Visilogic and DataXport to you for review? TomD Quote Link to comment Share on other sites More sharing options...
s.pratt Posted March 3, 2016 Report Share Posted March 3, 2016 Hello TomD, You may either upload the program here (we should only need the VisiLogic program) or send the two projects into Support@Unitronics.com. The SB should connect and stay connected, unless specified somewhere in your program to disconnect. You can troubleshoot this by adding and incrementer on the end of the rung, and seeing if the incrementer increases on the ladder at question. So if you are curious if SB150 goes high, put a positive transition contact in series with and incremeter to see if there is a connect. Quote Link to comment Share on other sites More sharing options...
Dave Posted March 5, 2016 Report Share Posted March 5, 2016 Perhaps you could check that the firewall on your PC allows incoming connection from DataXport. Quote Link to comment Share on other sites More sharing options...
TomD Posted March 11, 2016 Author Report Share Posted March 11, 2016 Back from the other duties.... Have sent the Visilogic to support as requested. unfortunately i have zero control of my pc's (win7) setting. the admin has said previously that i have the permissions required, but if there are specific settings that need altered to have the V570 do the table request and allow DataXport to function, please let me know so i may have the admin adjust. Thanks TomD Quote Link to comment Share on other sites More sharing options...
s.pratt Posted March 11, 2016 Report Share Posted March 11, 2016 Hello Tom, I have tried sending e-mails to you, however my e-mails will not go through to you. You may need to search for "Windows Firewall" in your Windows search bar via the Windows start button. Then, choose "Allow a porgram of feature through Windows Firewall" on the left hand side of this window. Find DataXport and make sure all sections (or atleast the sections you are using) are checked off (Domain,Home/Work, Public, Group Policy). This may allow the PLC to connect to your PC. I was able to succesfully run your program here with no issues. Please give me a call at (617)657-6596 ext. 7908 for further questions. I would like to know if your incrementers are incrementing, and if you are establishing a connection, but not transferring the data. Quote Link to comment Share on other sites More sharing options...
TomD Posted March 18, 2016 Author Report Share Posted March 18, 2016 checked the Win7 settings as suggested and all appear correct. The Inbound rules is "Enabled" for both Dataxport and "Unitonics OPLC IDE". outbound rules does not list either, i do not know if this will be an issue or not. when in Listen Mode and forcing a call, Dataxport closes abruptly with "Run-time error13; type mismatch". reopening and switching to Call mode and thru the schedule and/or a force call all works well. incemeters "MB1 Connect to PC Request" and "MB2 Connect to PC" respond when in listen and the PB on the display is depressed. Incemeters "MB3 Disconnect" and "SB150 Ethernet Socket 3" do not respond. Quote Link to comment Share on other sites More sharing options...
s.pratt Posted March 18, 2016 Report Share Posted March 18, 2016 Hello Tom, Run-time errors are usually caused by the Windows OS restricting our software from running properly. Please ensure you are running the software as an administrator by right clicking the icon, choosing the properties option, and checking teh option "Run as administrator" under the compatibility tab. Please let me know if this works for you. If you still are unable to connect, please try calling me again directly, and leave a voicemail with a time and date that I may contact you back if I am not at my desk. We can provide further troubleshooting via the phone. Quote Link to comment Share on other sites More sharing options...
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