Eric @ SM Posted February 22, 2011 Report Share Posted February 22, 2011 So we set up a V570-57-T20B for use as a carry-along demo piece, and it returned from the last show with a very cracked glass layer. It powers up just fine, start-up display loads, primary screen loads, no issues there, just that along with the cracked glass, the touch function is gone. Is there any way to replace the glass and touch over-lay? Or is this now effectively junk since the touch is gone... Quote Link to comment Share on other sites More sharing options...
R.Mozes Posted February 23, 2011 Report Share Posted February 23, 2011 Dear Eric, First, the PLC is cannot be effectively junk, it's only a touch screen. The safest way is RAM the PLC to Unitronics lab for examination, repair and Quality Assurance. Cheers, Quote Link to comment Share on other sites More sharing options...
Eric @ SM Posted February 23, 2011 Author Report Share Posted February 23, 2011 If the glass and touch "membrane" can't be replaced, it is junk to us as a whole unit because the user must access various settings, log-in screens, GPRS/GSM functions and other menus from the screen. Anyway, here's what the glass looks like. I wasn't concerned with warranty since it was an impact that did this, very obviously. I can replace the glass and "membrane" if it is something that our distributor can place an order for, or even the front section of the housing with the glass and membrane already installed. It's not rocket science (though that is what some of my education revolved around). Quote Link to comment Share on other sites More sharing options...
linxchas Posted February 23, 2011 Report Share Posted February 23, 2011 http://www.futureelectronics.com/en/Technologies/Product.aspx?ProductID=48F457003TOUCHINTERNATIONAL4486759 tested, works. Quote Link to comment Share on other sites More sharing options...
R.Mozes Posted February 24, 2011 Report Share Posted February 24, 2011 Hi, It's not recommended to repair PLC's not by Unitronics specialist and also it can be affect the warranty issue. As I mentioned, to avoid future damages it's better to RMA the PLC for proper examination, repair and QA. Cheers, Quote Link to comment Share on other sites More sharing options...
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