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Warrick

Visilogic - Windows 10 software install issue.

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Hi There,

We are having a problem installing VisiLogic version  9_8_65.

The install begins as normal - it then pops up with the below error. 

"An installation support file could not be installed" 

"Catastrophic Failure" 

Please advise solution.

 

Thank you in advance.  

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Hi Aus,

Thanks for the link - I have tried all and still have the same problem - I can still locate the old Unitronics Visilogic_C file in add/remove programs from a previous installation attempt however can not remove it - the same catastrophic failure prompt appears. 

Any further advice or a remote session from unitronics admin would be most appreciated. 

 

Thanks in advance. 

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Hi Guys,

I was able to resolve the issue - thinking, though i had uninstalled Visilogic through add remove applet, i thought i'd go a step further and run a scan with the below software.

http://www.revouninstaller.com/

This found many old folders, being the main cause of the issue - Once fully removed i was able to install the latest version, operating without issue.

 

Thanks again for your help!

 

Best regards,

Warrick 

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@Warrick Thanks a lot I couldn't get it to uninstall or install anymore, but the uninstall app you recommended saved me. Luckily I only have to deal with windows at my work. Long time linux user at home and never had any issues with installing or uninstalling. Just a simple command line and you get all the feedback you want when something would fail.  Windows is a real pain when it comes to this kind of issues.

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