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JohnR

errors starting DataXport

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Hey All,

I ran into a snag this morning, I have a pc whose only job is to run 3 instances of DataXport, and collect data from different processes around the plant and dump them into folders on out network.

Something happened overnight, and my DataXports stopped responding, I got them to shut down, then rebooted the pc.

One of them started up ok, but the other two wont start.

One gives me this error;

image.png.6b0f221ad51931b286381d1f49b44f0f.png


And the other this;

image.png.395b88b87deeeb8bebf93c1467bcb741.png

 

Anyone a way to fix these?

Regards JohnR

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I'd first be checking that no windows update etc happened automatically overnight.  Go to the updates list and look at the times of installations.  I'd also check that any run as admin permissions haven't been reset by any updates.  Yes.....I've seen that happen all too often.   Microsoft knows best, not the user, and all sorts of tickboxes get changed back to what they want on even some seemingly minor updates. 

Of course it might be something else, but have a look at this sort of stuff first.

cheers, Aus

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Hi JohnR,

There errors are expected, as only one copy of DataXport may be run under selected account.

Recommended to create a new account for each copy of DataXport.

You have to start DataXpoprt when you are logged as selected user.

This will solve your problem.

*To access running DataXport for different operations - stsrt, stop. configure, you have run it under current account.

When run under system account, you cannot access it anymore.

So you have to kill process, and run it again from logged in account.

This is by design.

B.R.

P.S.

Provided by Unitronics free software is intended for small PLC networks, and cannot replace specially developed SCADA programs.

 

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On 6/30/2019 at 12:56 AM, AlexUT said:

There errors are expected, as only one copy of DataXport may be run under selected account. 

This is interesting, as I have been running like this for several years without issue. I copy the entire DataXport folder and rename it.

It seems more that something has corrupted the  .ulp  as I copied it to another PC and get the same error.

I did some digging and found an archived copy and it started without issue, so I got that under control.

Something else I noticed while dealing with this; DataXport wants to open with the last .ulp it ran (which is expected), but if the last .ulp wont run (as in my case), then DataXport just falls flat on it's face. You would think (that like most programs) it would tell you that the file cant be opened, and prompt you to start a new file.

Just my opinion...

JohnR

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You could contact the support through the tickets system, and they will forward it to the right R&D person and they will open a bug, so it could be fixed in the future.

You are correct that the program should not crash if the last opened ulp file is corrupted.

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