R.Mozes

Hi Juan, Following Ofir's questions above, can you please also update us the PLC's serial number? Please reply to support@unitronics.com Waiting for your updates. Thanks.

Hi, The live update is already fixed in version V9.7.9. but any way check if he need to use Proxy or Internet Explorer download setting (see the image below). I hope it helps.

Hello, Yes i familiar with cheap camera that works with UniStream: The camera model for the demo case is ELP-IP1881. Websites: www.elpcctv.com I hope it helps.

Hi Please try to recover this issue as follow: · Download a blank project to your PLC by using COM port RS232 115200 baud rate. · Initialize and reset the PLC (all value will be cleared) · Open the original project · Restore system images (see below how to..) · Perform build-all from Build menu · Download all & burn the project to the PLC (again by using COM port RS232 115200 baud rate) I hope it helps.

Hi, First, please make sure that the bus connector is properly attached to the CPU. If it does, Can you try to add another unit before this one and try again?

Hello, Please contact support@unitronics.com

Hi, Follow the below steps that show how to solve this font issue. Go to Help > Check for updates > Operation system to update the O/S files. Open a new blank project (HW Configuration only) Go to Connection menu >Communication and OS > 4th tab > Check > Download When it's done updating the PLC's system files, Add a new font. (Any Font) To add a custom font type and size in VisiLogic, go to the font handler and add new font. For more information please go to VisiLogic>Help (F1) Home > HMI Displays > Text > Font Handler Download All & Burn the project to the PLC. Then, open your project > Perform Build-All from build menu > Download All & Burn. I hope it helps.

Hi, Please try as follow: · Close VisiLogic (if necessary, close it from Windows Task manager) · Turn OFF Windows UAC (User Account Control) · Restart your PC · Log-in as administrator · Run VisiLogic as administrator. If it will not help please try as follow: For Windows 7/8/8.1/10, you need to install the software while the UAC is OFF and after rebooting the PC. Please reinstall VisiLogic as follow: Turn OFF Windows UAC. 1. Backup you projects and delete all the files related to Unitronics installations. 2. Erase the “Unitronics VisiLogic_C” folder from- C:\Program Files\Unitronics 3. Erase the “Unitronics” folder from- C:\Program Files\Common Files. 4. Perform Windows update and restart the PC 5. Log-in as administrator Save the setup file on your desktop and make sure that the installation file is not blocked (Right click on the file>Properties) If yes, just click on the unblock button: Install VisiLogic. If software opened properly, Go to the properties of VisiLogic shortcut and under compatibility ticked verify the Privilege Level “Run this program as an administrator”. i hope it helps..

Hi, Currently there is no any option to replace the "Splash screen - UniStream banner". I understand your concern behind this issue and certainly I will forward your suggestion to our R&D and marketing for discussion. Please follow-up this issue by sending e-mail to support@unitronics.com Thanks.

Hi, The battery type to all models (except JZ20) is: RENATA BATTERY,COIN,2450,3V,LITHIUM http://www.renata.com/fileadmin/downloads/productsheets/lithium/3V_lithium/CR2450N_v06.pdf Unitronics part number: 160200362 I hope it helps.

You are welcome Kal. Which PLC model are you using? If you are using JAZZ PLC with JZ-PRG COM module so the pinout is different. JAZZ PLC's can communication and programmed via with the following communication accessories: COM KIT Model Adapter Cable JZ-PRG (JZ10 & JZ20 Series) MJ10-22-CS10 (Can be used with USB to Serial converter) Programming 6-wire cable,RJ11 MJ20-CB200 JZ-RS4 (JZ10 & JZ20 Series) MJ10-22-CS25 (Can be used with USB to Serial converter) CABLE,COMMUNIC,RJ11,4W,GRY Mini-USB Port (Build-in on JZ20 Only) None Standard USB to min-USB cable I hope it helps.

Hi Kal, Go to VisiLogic help to see the RS232 pinout: The programming communication kit is RJ11 4 wire cable (standard 4 wire landline phone cable) and PC RS232 adapter P/N: MJ10-22-CS25. If you have other Unitronics products (Except JZ-PRG), you can use the same communicating kit. You can also make it on your own , please see the diagram in VisiLogic help.

Hi, Did you tried to connect another PLC?

Hi, We added this request to the future to-do list. At this point I don't have an estimate time when it will be implement. Thank you.