powertechTN

Thanks. I tried to delete the current object but to no avail. Now I am doing the reinstall. Again. For the fourth time since starting to use Visilogics. I got an idea, why not include a delete/boot/reinstall button on version 71197.3.12 of Visilogics, or which ever rev is next? Get the idea, very dissatisfied end user out here. VERY DISSATISFIED. I heard many people comment that Unitronics has great support, and I agree for the most part. But I would far rather have one reliable automobile than a garage full of the best mechanics!

When I attempt to open Visilogics, I receive a run time 91 error. I have had this program open numerous times over the last few days as I developed a new project. I have several revisions saved of the project and all fail to open with this same error. I am assuming the cure is the old tried and true Unitronics method of saving backups, deleting/uninstalling Visilogics, then reloading again?

Well, I was surprised to see you posted my rant. I did click on the contact us and all I see is a form to submit. The contact number you refer to is on a side bar to the right of the screen and seems to reference a sales department, owing to the fact that the email address linked directly below the number is usa.sales@unitronics.com. Since you have nine specific icons under the support menu heading and none list a direct phone number for support, you can see why phone support does not seem to be an option. I will follow your advice and uninstall and reinstall the software and see if that addresses the issue. I do appreciate your candor when it comes to posting in the forum. Thank you for your reply and support.

Alright, enough waiting around on email or forum support. Its time to go back to Allen Bradley! Within minutes they always provide support. I might as well post ads on Craigslist for tech support. I should know never to deal with a company that dont even give a phone number for support!

Nope, just trying to save it directly to the hard drive.

Having some issues saving a modified program using Visilogic 4.7.3 build 0. (Yea, I know it is old but so am I) I am trying to save some modifications of an existing program and when I attempt to save as, I get the "Run Time Error 5, Invalid Procedure Call or Argument" error message. The original program runs and I am simply wanting to modify it and save it as a different program. Any suggestions as to what the issue may be and what steps I need to follow to resolve it? Thanks