Skylar

Hello, I am/was completely new to Unitronics hardware, and thereby UniStream by default LOL, until of 9:00am this morning, so please do not assume any level of knowledge specific to the device. My apologies for the overly specific sequence of events to follow, but I need help and do not wish to loiter on how exactly things came to pass. Unboxed HMI Panel (USP-070-B10), CPU (USC-P-B10), and DIO Module (UIS-WCB1) Removed battery slip from CPU Removed Bus Connector Cover from CPU Attached CPU to HMI Panel Attached DIO Module to HMI Panel Slid DIO Module's Bus Connector Lock to the left into CPU Connected 24VDC Supply to HMI Panel Installed UniLogic Opened UniLogic Connected USB cable from (Corporate) HP EliteBook 8770w (running Windows 7.3 64bit) USB to HMI Panel *Windows installer opened* *Windows installer failed* *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* ... *HMI Panel Rebooted* Disconnected USB cable from computer *HMI Panel booted to Demo* (repeated process 3 times) Unplugged 24VDC connector Exited UniLogic Force closed "Unitronics.Notifier.exe" via Windows Task Manager Plugged in 24VDC connector *HMI Panel booted to Demo* Opened UniLogic Connected USB from computer to HMI *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* ... *HMI Panel Rebooted* Disconnected USB cable from computer *HMI Panel booted to Demo* Can anyone offer me help here to get this to connect via USB? Thank you, Skylar