customer had issues with the loss of 3 of the 4 tc channels.
we tried downloading new updated program from version 5.2.3 to version 9.5. only one tc channel shows close to correct the other show out of range
so i suspect the first tc input is also not correct, but i do not get out of range alarm.
is there something in the software version that is causing this issue
machine has been running since 2008