I am setting up a new Unistream Pro US5-B10-T24 and I am experimenting with the UniCloud option. After following the tutorial to the point where I need to create the asset from UniApps, the creation fails with this message: "The PLC serial is invalid (response 400, code 1)".
The PLC is connected to the internet, and manages to log in to a UniCloud account I have set up. It also automatically populates the serial number field in the create asset form.
Is the specific PLC not supported, or does it perhaps need to somehow be registered from the vendor's end?
We procured it earlier this year and updated the firmware for compatibility with Unilogic V1.31.116.