Has anyone had a problem with the V700 having a very short MTBF? I bought one in 2017 for a project that was mothballed for a couple years, so the v700 sat in its box unopened.
Two years later the project was picked up and the unit was placed into service, in an environmentally controlled computer room with whole room UPS protection. The system ran fine until about 4 months ago when it went completely dead. it was still drawing power, as the back of the unit was warm, but no display, no Ethernet, and no USB communication.
Unitronics supports response to my support request was this:
"Thanks for reaching out to Unitronics Support.
All Unitronics units come with a 2 year warranty. Unitronics does not offer parts or repairs. "
Their only recommendation was to contact sales to purchase a new unit.
Has anyone else experienced a short MTBF on a unit that was not exposed to a harmful environment? Is it assumed then that the unit self-degrades while still in the box?
I would have thought that Unitronics would have stood by their products more than this. Guess not!