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Hi everyone, I am using SD card explorer in order to retrieve some files from the device Advantage Pro EL Lyophilizer from SP Scientific, to do so I am connecting to the device via LAN. TCP settings, PLC name, port number are all correct and I am able to check the connection. I use Unit ID 0 (direct) But after a certain time the "listing of files" stop and the following error message « Cannot communicate with the specified UnitID » is displaying. After this happen, it is impossible to communicate anymore with the device I have to unplug the ethernet cable and plug it again to be able to communicate with it. The same with Remote access, I can communicate with it for sometime, but after about 1-2 minutes of using it the same error message is displaying. Do you have any idea how to solve this problem? Thank you
Hello, when starting SD Card Explorer I get an error "Corrupted Favorites XML File. Favorites will not be loaded" Lately I upgrade my PC from WIN7 to WIN10 64 bits. I am not sure but I think the program starts normally after the upgrading. nevertheless uninstall and then re-install PC Suite latest version 2.0.59 after deleting the installation folder completely did not help. where is the Favorites XML File location? what is the solution? Thanks in advance for the replies . Ofer