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relay outputs will not work

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I loaded my project on 1040 hmi with v200-18-e3xb module, all my inputs work but none of my outputs work. i tried just a simple program and still nothing. I can monitor the program and it shows that the output is on but the relay never close. this is all new hardware any one got a clue. i think it is just a bad v200 plug in module.

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