Does data-export run in Windows 8...?

[Jerin]

Hello all,

 

             I have installed Remote operator and Data export in WINDOWS 8 platform for my customer. And While installing remote operator a window POP-UP and says " couldn't create common files folder" but after restarting the system remote operator working fine.

 

             But DATA EXPORT installation completed smoothly. But it always gives communication driver error by showing default 4 error checking methods. In the same system and same set-up remote operator communicated with PLC @ the same communication settings data export doesn't communicate.

 

             Is there anything I have to consider before installling.? Give me your suggestions.

 

thanks in advance.

[Simon]

With Visilogic in Windows 8 it is often necessary to set it for "Run as Administrator".  I haven't tried DataXport but your problem sounds like it could be the same issue.

[Jerin]

Thanks for the response Mr.Simon,

 

But I always right click and select run as administrator only. But still I am facing te problem.

[Jerin]

Could anyone post a list of instructions to install unitronics software in windows 8 OS.? 

Because most of them struggle while installing.

 

Thanks in advance.

[Simon]

Going back one step, also follow the same procedure of disabling the UAC as was necessary for Windows Vista and 7 (there is a sticky post in the this forum on that procedure).

 

As far as I am aware, the UAC issue and the "Run as Adminstrator" issue are the only two points to note when installing under Windows 8.

 

Are you running 32-bit or 64-bit?

 

If things haven't gone well, I would suggest

• uninstalling all Visilogic software
• deleting the folders as detailed in this post:
• checking the UAC is disabled.  Reboot if prompted.
• reinstalling the Unitronics software.

I hope that helps.