Juandiaza Posted January 25, 2018 Report Share Posted January 25, 2018 I am trying to activate my modem GEMALTO in my Samba 4.3" but I couldn't yet because the provider phone company AT&T ask me what is the IMEI number device and I got this info (See info below). The sticker device says: CINTERION EHS6T USB Barcode: S30960-S2740-A100 (Top Barcode) 357042063006721 (Under barcode) both have 15 digits, I assume that one of this is the IMEI number and tried to activate the SIM card but It won't work, So Does anybody have an idea which one is IMEI number???? I am living in the US if anybody has a suggestion which provider Can I use for? I appreciate your help. Thanks Quote Link to comment Share on other sites More sharing options...
MVP 2023 Joe Tauser Posted January 25, 2018 MVP 2023 Report Share Posted January 25, 2018 Who did you get the modem from? Surely they can help. If they can't, here's the AT command set reference: http://www.idr.com.tr/files/EHS6 AT Command Set V02.000a (Preliminary version).pdf I'll leave figuring out which one to use as an exercise for you. Joe T. Quote Link to comment Share on other sites More sharing options...
Juandiaza Posted January 31, 2018 Author Report Share Posted January 31, 2018 What software do you use to run those commands? because I tried to use PUTTY and hook up the modem to my USB serial port and pops up the screen in order to put the commands on but it didn't allow me even write anything? I checked the PUTTY software. and reinstalled but it won't work. Quote Link to comment Share on other sites More sharing options...
Juandiaza Posted January 31, 2018 Author Report Share Posted January 31, 2018 Because What happens is when trying to run in Visiologic modem services for my modem in this case CINTERION EHS6T and put the correct com port in my case COM1 and so on. It says The EHST6 modem firmware MUST be version 03.001. For more information click help. But it let me keep moving to next step and when finally hit Initialize PC side Modem It says: 1- Open port 1 9600,N,8,1 27.- Modem Output AT&D1&C1 2- Modem Output AT (Baud Rate:9600) 28.- Modem Input OK 3.- Modem Output AT +IPR = 9600 29.- Modem Output AT + CLIP=1 4.- Modem Input OK 30.- Modem Input OK 5.- Close port 31.- Modem Output AT SCFG="GPRS/ATS0/WithAttach","off" 6.- Open port 1,9600,N,8,1 32.- Modem Input ERROR 7.- Modem output AT 33.- Modem Output ATSO=1 8.- Modem Input OK 34.- Modem Input OK 9.- Modem Output +++ 35.- Modem Output AT + CSNS = 4 10.- Modem Output ATH 36.- Modem Input OK 11.- Modem Input OK 37.- Modem Output AT*SCFG="Tcp/WithURCs","off" 12.- Modem Output AT + CFUN = 0,1 38.- Modem Input *SCFG:"Tcp/With URCs", "off" OK 13. Modem Input ERROR 39.- Modem Output AT*SGCONF = 540,8 14.- Modem Output AT 40.- Modem Input ERROR 15.- Modem Input OK 41.- Modem Output AT*SCFG="Radio/Band/Handover",1 16.- Modem Output +++ 42.- Modem Input ERROR 17.- Modem Output ATH 43.- Close port 18.- Modem Input OK 44.- Close port 19.- Modem Output AT + CFUN = 0,1 20.- Modem Input ERROR 21.- Modem Output AT 22.- Moden Input OK 23.- Modem Output <PIN CODE> 24.- Modem Input 25.- Modem Output ATI 26.- Modem Input CINTERION EHS6 Revision 03.001 OK NOTE: pops up and says Modem Operation failed - Modem not Initialized What Do you think is going on? any suggestion or recommendation? thanks a lot Quote Link to comment Share on other sites More sharing options...
MVP 2023 Joe Tauser Posted January 31, 2018 MVP 2023 Report Share Posted January 31, 2018 I've never used PuTTY for serial port interaction - I use this one: https://sites.google.com/site/terminalbpp/ As for the Modem Init failure, copy all of the text from your post into an email and send it to support@unitronics.com Joe T. Quote Link to comment Share on other sites More sharing options...
Juandiaza Posted February 1, 2018 Author Report Share Posted February 1, 2018 I will send an email with the ERRORS generated by VISIOLOGIC when I try to initialize this modem. Thanks Joe for your help. I appreciate it Quote Link to comment Share on other sites More sharing options...
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