Oldskuler Posted April 6, 2020 Report Share Posted April 6, 2020 Hi, I have problems with Visilogic software, when I'm in online mode. I'm unable to do online test, because every 1-2 minutes online is interrupted with message attached in this post. After confirming with OK, Visilogic shuts down itself. This makes big problems to me because I'm unable to test my software, as it has much timers which I must to monitor. Visilogic version: 9.8.90 Build0 (also happened with previous version) PLC - Samba SM35-J-R22 NOTE: I don't know if this can make problems, but PLC is on 100% memory usage (no free space). I have tested for now on 15+ pcs of this Samba, and with every PLC I have same problem. I didn't noticed earlier this bug, when PLC memory wasn't so full. I have tried to uninstall/install Visilogic but with no luck. Any help is welcome. Quote Link to comment Share on other sites More sharing options...
MVP 2023 Flex727 Posted April 6, 2020 MVP 2023 Report Share Posted April 6, 2020 I've never encountered this situation, but I would contact Unitronics support directly. This error message looks to me like VisiLogic is out of memory, not the PLC. Is there some special situation with your PC that might result in insufficient memory space for VisiLogic? Quote Link to comment Share on other sites More sharing options...
MVP 2023 Ausman Posted April 6, 2020 MVP 2023 Report Share Posted April 6, 2020 Flex is correct in that Support is likely best, but in case you haven't got onto them yet, what happens if you install Visilogic on another PC etc that has never had it? Did you do the install as Right click/Run as Admin? After installation also confirmed the installed .exe is set to Run as Admin as well? What is using up the PLC memory? What happens if you use info mode on one of the Sambas to completely reset it? ie no program at all. cheers, Aus Quote Link to comment Share on other sites More sharing options...
Oldskuler Posted April 7, 2020 Author Report Share Posted April 7, 2020 PC memory is not problem, when running Visilogic it's used under 20% of 24gb. I didn't used installation metod "as admin", but I must admit, I have never use that metod for Visilogic before, and also never experienced that problem like now. For start, I will now unistall and install it again with Admin privileges. After that I will try empty Samba, and I will inform you about result. Thank you very much for tips! Cheers Quote Link to comment Share on other sites More sharing options...
Oldskuler Posted April 21, 2020 Author Report Share Posted April 21, 2020 Hi, back to this problem. I have tried new clean install of Visilogic (as Admin), but nothing happened. Then tried Samba on other computer where I know for sure that Visilogic doesn't make problems, and I got same memory problem when I try to run online mode with this software uploaded on PLC. Though i didn't think, the problem was definitely related with PLC memory... So, your suggestion is to contact Support? Thanks again. Quote Link to comment Share on other sites More sharing options...
AlexUT Posted April 21, 2020 Report Share Posted April 21, 2020 Please send request to support@unitronics.com. Attach your project to test it at our premises. B.R. Quote Link to comment Share on other sites More sharing options...
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