MVP 2021 Flex727 Posted August 26, 2021 MVP 2021 Report Share Posted August 26, 2021 I have a brand new Windows 10 desktop computer and cannot get VisiLogic to install. Here is the error message: Any idea what might be the problem? FYI, I have turned off UAC and attempted the install using "Run as Administrator". Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted August 26, 2021 Report Share Posted August 26, 2021 Yo Flex, go to the folder C:\Program Files (x86)\InstallShield Installation Information. In that folder see if one of the sub folders has info relating to your install. Delete the info in that folder. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted August 26, 2021 Author MVP 2021 Report Share Posted August 26, 2021 Thanks, @viscoelastic. That folder does not appear to exist on my computer. I poked around a bit and did find an InstallShield folder elsewhere (under Common Files), but nothing seemed relevant to VisiLogic. Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted August 26, 2021 Report Share Posted August 26, 2021 I am not sure where visilogic stores the temporary install files, but I would try to find that, and delete what's there. Also look in HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ and see if there are any remains left there that you can get rid of. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Joe Tauser Posted August 26, 2021 MVP 2021 Report Share Posted August 26, 2021 Take a look at this post - Joe T. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted August 27, 2021 Author MVP 2021 Report Share Posted August 27, 2021 @viscoelastic and @Joe Tauser - Thank you! All is good now. I was able to find the "InstallShield Installation Information" folder and deleting it solved my problem. Quote Link to comment Share on other sites More sharing options...
AlexUT Posted August 29, 2021 Report Share Posted August 29, 2021 On 8/26/2021 at 9:29 PM, viscoelastic said: I am not sure where visilogic stores the temporary install files, but I would try to find that, and delete what's there. Also look in HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ and see if there are any remains left there that you can get rid of. Hi all, I will tell my short story about registry editing: I did Registry edit at big Network Management System (not for the first time), but this time I failed into big problem - Microsoft Server being just "bricked". - The bad - "bricked" Server. - The good - I remember at what hive I did edit, and there were number of similar Network Management Systems at lab. So I did copy of the same hive from one of working Network Management Systems to this one, used one of available at Internet tools to boot computer from CD and import hive I killed. Required number of reboots to fix some things - and my salary bonus stay with me. Lets suppose what happens if only one computer exists with this configuration. So Registry editing is so simple... And you should decide if you do it or not. Happy Registry editing! Quote Link to comment Share on other sites More sharing options...
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