Alarm problem

[Vidmas30]

Hi, everyone!

Got little problem with visilogic's alarms: when alarm occurs and we enter a description window, there shows not full description, but one and a half line. The same thing was with v350 ant now with v570. Maybe someone had such problem?

[R.Mozes]

Hi,

Few questions:

Which VisiLogic and o/s versions are you using?

How many characters do you wish to type? (is it 4X25?)

make sure that you are using the latest VisiLogic V9.3.0 with the most updated o/s (help menu>update from the web>operation system)

[Vidmas30]

Hi, Moses,

I'm using v9.3.0, O/S updated to recent.. Another interesting thing: when I connect to PLC through remote operator software, all alarms descriptions on PC looks good, but on PLC screen only first line is full, from secon line's middle there no text.. Tried to do shorter description (25 symbols on each line) - the same thing.. (on v350 too). Any suggestions?

[R.Mozes]

Hi,

Can you attach any picture of the display?

I'll forwared t your issue to our R&D for discussion.

Cheers,

[Vidmas30]

Here's a picture of alarm description in Visilogic and what is seen on PLC screen:

[R.Mozes]

Hi,

Please send your project to support@unitronics.com and we'll examin the problem here.

Cheers,