[VisiLogic and Windows 10]

I found the solution for the "An installation support file could not be installed    catastrophic failure"  problem.  There was an InstallShield folder leftover from a previous VisiLogic installation that was forcing this error.  To get around this, go to Program Files(x86) > InstallShield Installation Information.  Search thru the folders there until you find the one associated with VisiLogic.  I made a folder elsewhere and moved the files to it.  I was afraid to delete it until I was sure I had the right one.  I was then able to install the latest version of VisiLogic without any problems at all.  I hope this info might help someone else encountering the same problem.

[VisiLogic and Windows 10]

I have encountered the same problem as Andyrusty.  "An installation support file could not be installed    catastrophic failure"   I can neither uninstall or install any version of Visilogic.  I have tried

Bisku's suggestion to no avail.  Visilogic just stopped working one day.   I am running Windows 10 and "Remote Access" seams to be working fine.  I was wondering if anyone has had this problem and found a solution.

[Lost serial Comm while updating OS on a V130]

Thanks.  That allows me to reset the baud rate and reestablish communications.  Every time I try to install the O/S it loses communbication again before the process is complete.

[Lost serial Comm while updating OS on a V130]

Thanks for the reply.  However, I tried your advice but I still can't establish communications with the 130. I tried 57600 and 115200 baud.

[Lost serial Comm while updating OS on a V130]

While updating the OS on a V130 the serial port stopped working in the middle of the update.  I can no longer communicate with the controller.  I am sure there must be a way to do a reset.  When I hold the "I" button it asks for a password to continue, wich I don't have.  I am curious if anyone else has encountered this.