Jay, How are you connected to the plc? I ask because a while back I had similar problems nothing I did would work. I had my pc on a docking station and connected to the plc through the docking station. I removed the plc from the docking station and connected directly to the plc and was able to download.
Paul posted a topic in Vision & Samba PLC + HMI Controllers & VisiLogic SoftwareDoes Visilogic support Chinese fonts?