Bee Master Posted February 27, 2013 Report Share Posted February 27, 2013 We have a customer in the field that has been unable to download a .dvi file into a V280 using Remote Access on a Windows XP laptop. He has stable communication to the control to the point that he is able to poll information and can go online with the V280. During the download it skips a large portion of the send project topics and then repeatedly attempts to download flash and memory and never completes the download. He has let the download run for up to an hour before he shuts Remote Access down using the task manager. This has happened on numerous V280 panels and the customer is beginning to get frustrated that we can not provide a program update that does not require a lot of pain and suffering. Has anyone else experienced this type of issue and if so what was the solution. Any help would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
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