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Jazz Locked


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Today I wanted to upload a new program, but can not access the PLC, who writes that the PLC is locked.
 
How do I unlock the lock? I didn't set any password.
How to configure the PLC password protection?
My jazz is  jz20-r16,  
 
Thank you for your help,
 
Best regards,
 
Rodrigo
 

 

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