Tedkaz Posted April 27, 2019 Report Share Posted April 27, 2019 We are using v1210 hw a, os 3.7 and with the phone apps we connect fine but entering the passwords fails. Login from a laptop succeeds, but the graphics are messed up on some screens. Link to comment Share on other sites More sharing options...
Saragani Posted April 28, 2019 Report Share Posted April 28, 2019 About the messed up graphics: Have you read the fonts and images cache for the project in the PLC? Link to comment Share on other sites More sharing options...
Tedkaz Posted April 30, 2019 Author Report Share Posted April 30, 2019 Yes, same issue with IOS and Android Link to comment Share on other sites More sharing options...
Saragani Posted May 1, 2019 Report Share Posted May 1, 2019 Can you screen capture the screen so I would understand what is a messed up graphics? Link to comment Share on other sites More sharing options...
Tedkaz Posted May 3, 2019 Author Report Share Posted May 3, 2019 Ok, looked like this was an issue on the windows 10 machine, after deleting and recreating the cache we now have legible screens. Link to comment Share on other sites More sharing options...
Tedkaz Posted May 8, 2019 Author Report Share Posted May 8, 2019 I figured out the keyboard mapping on the phone app that correlates to one password I created, so this issue just appears to be mapping related. Would it be possible to get an option on the phone app to use a different keyboard mapping? Transposing will be problematic for the non technical crowd. Link to comment Share on other sites More sharing options...
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