guguzim Posted May 1, 2014 Report Share Posted May 1, 2014 I have problems with the new software and windows xp sp3, old versions are running... the new software just don't work and crash at splash screen showing a message talking about 9Os Segments or something about segments. I try to reinstall the program but the problem continue, re-download and reinstall gets some troubles... there are some required setting or tool to run the new program?? is some one running the 9.7.0 with winxp sp3?? Sorry for the badddd english!! rsrs I'm not at work now but tomorrow show more details about the errors Link to comment Share on other sites More sharing options...
s.pratt Posted May 2, 2014 Report Share Posted May 2, 2014 Hello, Thank you for using our Forum. Please ensure you have full administrative privileges. When you run VisiLogic, run it as an administrator by right clicking the icon and selecting "Run as administrator". Let us know if this resolves your issue. Link to comment Share on other sites More sharing options...
guguzim Posted May 2, 2014 Author Report Share Posted May 2, 2014 Hello, Thank you for using our Forum. Please ensure you have full administrative privileges. When you run VisiLogic, run it as an administrator by right clicking the icon and selecting "Run as administrator". Let us know if this resolves your issue. Thanks windows xp don't have "run as administrator", but i am the administrator account. 9.6.0 working good 9.7.0 9Os segments error... I will update netframework and .dotnet applications, this should be work ( works on windows 7 in another computer.) Link to comment Share on other sites More sharing options...
s.pratt Posted May 2, 2014 Report Share Posted May 2, 2014 Once windows is fully up to date, please reinstall VisiLogic if the matter is not resolved. Please follow the procedure of the attached document to ensure VisiLogic is properly reinstalled. VisiLogic Reinstall Instructions.pdf Link to comment Share on other sites More sharing options...
guguzim Posted May 6, 2014 Author Report Share Posted May 6, 2014 just don't run on windows xp sp3 at splash screen we get an message telling about 9the segments are incorrect , i try reinstall, try to use old version ( 9,4 9,5 9,6 ) and now, anyone don't run... the same error please help!! Link to comment Share on other sites More sharing options...
s.pratt Posted May 6, 2014 Report Share Posted May 6, 2014 If a reinstall does not work following the PDF attached above, then please send this error into Support: support@unitronics.com Link to comment Share on other sites More sharing options...
guguzim Posted May 6, 2014 Author Report Share Posted May 6, 2014 i will send now my windows is in portuguese the error in splash screen is this one: "9Os argumentos são incorretos, estão fora do intervalo ou estão em conflito." Link to comment Share on other sites More sharing options...
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