Skylar Posted May 4, 2016 Report Share Posted May 4, 2016 Hello, I am/was completely new to Unitronics hardware, and thereby UniStream by default LOL, until of 9:00am this morning, so please do not assume any level of knowledge specific to the device. My apologies for the overly specific sequence of events to follow, but I need help and do not wish to loiter on how exactly things came to pass. Unboxed HMI Panel (USP-070-B10), CPU (USC-P-B10), and DIO Module (UIS-WCB1) Removed battery slip from CPU Removed Bus Connector Cover from CPU Attached CPU to HMI Panel Attached DIO Module to HMI Panel Slid DIO Module's Bus Connector Lock to the left into CPU Connected 24VDC Supply to HMI Panel Installed UniLogic Opened UniLogic Connected USB cable from (Corporate) HP EliteBook 8770w (running Windows 7.3 64bit) USB to HMI Panel *Windows installer opened* *Windows installer failed* *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* ... *HMI Panel Rebooted* Disconnected USB cable from computer *HMI Panel booted to Demo* (repeated process 3 times) Unplugged 24VDC connector Exited UniLogic Force closed "Unitronics.Notifier.exe" via Windows Task Manager Plugged in 24VDC connector *HMI Panel booted to Demo* Opened UniLogic Connected USB from computer to HMI *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* *HMI Panel Rebooted* ... *HMI Panel Rebooted* Disconnected USB cable from computer *HMI Panel booted to Demo* Can anyone offer me help here to get this to connect via USB? Thank you, Skylar Quote Link to comment Share on other sites More sharing options...
Alexander Posted May 6, 2016 Report Share Posted May 6, 2016 The issue sounds like Windows is not recognizing the hardware and not applying the driver correctly. Are you able to connect using an Ethernet connection? The panel has a default IP address of 192.168.1.2, though this can be changed in Network settings in UniApps by pressing and holding the top right corner of the UniStream's HMI. Please try the following steps to see if this resolves your issue. · Power OFF the PLC · Close UniLogic · Unplug the USB cable · Make sure the PC is grounded (power supply for notebook) · Power ON the PLC · When you see the "initializing" green spin logo, plug the USB cable · After the PLC finished to Boot up, Open Windows CMD > ping 169.254.100.1 and see if you have a reply from the PLC · Open UniLogic and try to download a project. · If needed, In the discovery window click on the "Refresh" link few times If this does not solve your issue please send an email to support@unitronics.com Quote Link to comment Share on other sites More sharing options...
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