Martin Sirovy Posted February 2, 2023 Report Share Posted February 2, 2023 Dear Support team, I have the Unistream US5-B10-B1 OPLC. The factory default touch screen calibration is bad, hence I used the Touch Screen Calibration command from the Uniapps menu. It usually worked well, however on this peace of hardware after touching all the 5 points, it writes "Calibration Failed" and recommends to do it again or restart...I have tried it sereral times with the same result. Any recommendations? Thank you, Best regards, Martin Sirovy. Quote Link to comment Share on other sites More sharing options...
MVP 2023 Flex727 Posted February 2, 2023 MVP 2023 Report Share Posted February 2, 2023 This forum does not contain a "Support Team". It is a user forum staffed by volunteer users, though a few Unitronics employees make an appearance from time-to-time. Unitronics support can be reached at support@unitronics.com. For a hardware issue under warranty you might also consider contacting your distributor for return or replacement. Regarding your question, I haven't encountered that particular issue before but perhaps someone here has. Good luck. Quote Link to comment Share on other sites More sharing options...
Martin Sirovy Posted February 2, 2023 Author Report Share Posted February 2, 2023 Thank you Flex727, I have sent the message on the support email as well, I will report here the conclusion. Martin. Quote Link to comment Share on other sites More sharing options...
Martin Sirovy Posted February 7, 2023 Author Report Share Posted February 7, 2023 The conclusion from Unitronics support - probably HW issue. However I tried it for the last time today before sending back and the calibration past with no problem. The only difference I see I did not have so dry fingers today as last time. 1 Quote Link to comment Share on other sites More sharing options...
MVP 2023 Flex727 Posted February 7, 2023 MVP 2023 Report Share Posted February 7, 2023 Thanks for reporting back. Quote Link to comment Share on other sites More sharing options...
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