not displaing variable and icons all the time

[active]

Hi All

Currently have an issue with remote operator have a V570 850kms away connected via ethernet through a vpn and 7.2mbps modem, ping is around 300ms, works fine until I display a hmi page that has a plant overview with lots of icons and variable data the icons and data come up with red boxes have tried changing the refresh rate currently at 60 secs that has made it better still get red boxes with crosses in them but they do disappear before the next refresh. I want to know is there any way so that remote operator doesn't refresh page until it has all the data so I dont get the red boxes.

Thanks

[Ofir]

Hi,

We are not familiar with such case.

If there is an option to simulate this issue then please explain step by step.

Another option is if we can access your PLC and see this problem on our PC, send the details to support@unitronics.com

[active]

Hi Ofir

In the process of setting up a demo plc which I will give you remote access to

Thanks