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Ofir last won the day on June 24 2020

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About Ofir

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    Unitronics Support Guru

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  1. hello, you can reset the password from the UniApps --> PLC Properties --> Restore password.
  2. Hi Adam, Please perform the following: 1. Open UniApps - select access control 2. Configure a password for VNC guest 3. Try to download again the application. This issue was already fixed in latest version.
  3. Hello, In general you are getting this telegram to a large buffer. For example part of the text in this telegram is 1-0:32.7.0(220.1*V) If you wish to extract the voltage (220.1*V): In the buffer you should search for "1-0:32.7.0(" (If this leading text is fixed ) You can put this string in advance in ASCII string - use the Tag to Buffer (under the buffer tools) and then use find in Buffer for this string. Once you found the index you can copy buffer part to buffer with the correct offset and length - Now you have the 220.1 in a buffer. If you wish to hav
  4. Hello, Both for the password box and when using UAC you can select the keypad to be numbers only: Password box: UAC configuration:
  5. Hello, Yes in order to create user authentication for the web server you should add roles and users. Then for each web page you can determine which roles are allowed to view this page.
  6. Hi All, We already have a solution for this case. As you can see we added the eye button option - if you will click on it the keys will not change their color/shade when pressing and the person who connected by VNC will not be able to see your password.
  7. Hello, Please see below link to article in Unitronics support portal: https://support.unitronics.com/index.php?/selfhelp/view-article/how-to-connect-usl-to-usc-via-vnc
  8. Please follow the steps below: 1.Close VisiLogic or any Unitronics tools. 2.Go to "C:\Program Files (x86)\Common Files\Unitronics" 3. Rename "Eth_Favorites.evb" file to "Eth_Favorites.evb.old" 4. Open VisiLogic and enter the favorites again.
  9. Hello, It seems it is required to review the code in order to determine the cause of this issue. Please send a mail to Support@unitronics.com and we will be happy to assist.
  10. Hello, Please make sure that you are using USB to Serial based on "PL23203 USB to Serial/UART Bridge Controller". You'll have to use it to be able communicating between the LoPy and UniStream controller.
  11. Hi, The communication protocol is Unitronics proprietary.
  12. Hi, Which specific PID block are you referring to? - 13 means Autotune aborted. This may result if the Run Autotune element was not called for at least cycle during the autotune, or in the case of an unknown autotune error. You can try using the Reset PID block and then run the PID autotune again but make sure that you are calling the block every scan.
  13. Hi, Currently it is not possible to send entire folder.
  14. Hello, Which protocol are you using over the CANBUS? If the PLC is sending the data then it is possible to control timing of the messages - if the sender is a third party device then you should configure the device to increase its interval.
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