Jump to content

Invalid Serial Number


Recommended Posts

Hello, 
I have an inquiry into support for this but figured I would post here also. I just upgraded a modular Unistream (USP-156-B10)  from version 1.24.21 to 1.34.78 and now get an Invalid Serial Number message when controller reboots. The CPU is in stop mode also. I am able to enter Uniapps and toggle to run mode but my customer will not have access to Uniapps.  I appreciate any help in advance, 

Thanks

Link to comment
Share on other sites

I would suggest to contact Support. I had an issue once with a new UniStream that gave me "Invalid MAC Address" msg on power-up.  Same thing with the CPU being in stop mode. Tech support had to do a remote connection through my laptop to fix the issue. It was quite involved and not something that could have been solved simply by providing instructions to follow.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

This site uses cookies. By clicking I accept, you agree to their use.