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Problems is Panel v 570


Promenensis

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Can you still communicate with the V570?

 

What is displayed on the screen? It may be necessary to update the operating system or reinstall the firmware. Once this is complete we recommend downloading a blank program, then attempting to download this project again.

The screen is blank. Panel shows no signs of life.You could not tell how to update the firmware yourself.

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It may be the operating system that is causing the HMI to look like it is blank. The PLC will beep when the HMI is not displaying properly due to the operating system. You will need to put the unit into Boot Strap Mode, which is similar to a computers safe mode.

 

To do this you will need to do the following:

 

1. Power off the PLC

2. Hold your finger on the HMI and power the PLC on

3. After 2-3 seconds tap the HMI screen firmly at least 2 times

4. Attempt to communicate with the PLC

 

Hopefully this will put the unit into bootstrap mode. If you are able to put it in this mode then perform the following:

 

1. In VisiLogic navigate to the Connection drop down menu and select Communications & OS

2. Select the 4th tab for Operating System

3. Select check and update the O/S if it is not up to date

4. If it is up to date select the Advanced button then select each of the Bin, Boot, and O/S files manually. It should automatically open the folder containing the correct file.

 

After updating the HMI should hopefully be restored and you should be able to establish communications.

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It may be the operating system that is causing the HMI to look like it is blank. The PLC will beep when the HMI is not displaying properly due to the operating system. You will need to put the unit into Boot Strap Mode, which is similar to a computers safe mode.

 

To do this you will need to do the following:

 

1. Power off the PLC

2. Hold your finger on the HMI and power the PLC on

3. After 2-3 seconds tap the HMI screen firmly at least 2 times

4. Attempt to communicate with the PLC

 

Hopefully this will put the unit into bootstrap mode. If you are able to put it in this mode then perform the following:

 

1. In VisiLogic navigate to the Connection drop down menu and select Communications & OS

2. Select the 4th tab for Operating System

3. Select check and update the O/S if it is not up to date

4. If it is up to date select the Advanced button then select each of the Bin, Boot, and O/S files manually. It should automatically open the folder containing the correct file.

 

After updating the HMI should hopefully be restored and you should be able to establish communications.

If the panel does not respond to touch, and I can not come in boot.

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  • MVP 2023

If losing the program currently in the PLC is not a big problem, then remove power to the PLC, remove the battery, wait at least two hours, then replace the battery and power up again. If the screen remains blank, try the suggestions above again. If you can communicate with the PLC from your computer, then check the value of SI 9.

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  • 1 month later...

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