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Is it possible to backup the user application trough software ? - without resetting the PLC ?

I forgot to do this when I was at my client's house and now I'm afraid when he has a power failure, the program will be lost.

I can access his controller via the internet, but I don't want a reset of the controller.

I know you can do this when you are in info mode, but info mode is not accesible via the vision software.

thanks

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