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Download error, can't get past it

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  • MVP 2023

I've never seen the second message you show, but that looks like you're trying to update VisiLogic, not the firmware on your PLC. To update the firmware on your PLC, connect the PLC with the computer running VisiLogic and confirm you have a connection (Connection/Get PLC Information), then select the 4th tab over (tool tip says Operating System), then click the Check button. After that, follow the prompts and be prepared to wait about 5 minutes while VisiLogic updates your PLC firmware. You should then be good to go.

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