Orr Posted July 30, 2019 Report Share Posted July 30, 2019 Hora there!! So I have been trying uploading file from vision 260 (using usb port to rs) everything seems to work fine but while building i get an Error ( attached) - tried all the available baud rates of the com port, - tried reinstall unitronics on the computer - made a full update of the operation system ( windows 7 pro) - tried to search for help on that topic with no luck. - running visiLogic as administrator when exiting the process it seems to build kind of a file with lots of ??????????? (language issue? ) If anyone have idea please help. Thank you Link to comment Share on other sites More sharing options...
AlexUT Posted July 30, 2019 Report Share Posted July 30, 2019 Hi Orr, Please send to support@unitronics.com next information: 1. PLC serial number. *Located ot PLC body. 2. Enter PLC INFO mode (password 1111), scroll to System and make screenshot of "Model & O/S Ver" display. 3. Exact version of VisiLogic you use. *Go to Help-?About and make screenshot. !!! DO NOT STORE project back to PLC, as it overwrite project source (Ladder) currentlu stored in PLC memory. B.R. Link to comment Share on other sites More sharing options...
MVP 2023 Ausman Posted July 30, 2019 MVP 2023 Report Share Posted July 30, 2019 3 hours ago, Orr said: - running visiLogic as administrator Did you also install as administrator by using right click/run as admin? If not, uninstall using something like Revo Uninstaller and install again as admin, and once installed set the .exe to run as admin. cheers, Aus Link to comment Share on other sites More sharing options...
Orr Posted July 30, 2019 Author Report Share Posted July 30, 2019 6 hours ago, AlexUT said: Hi Orr, Please send to support@unitronics.com next information: 1. PLC serial number. *Located ot PLC body. 2. Enter PLC INFO mode (password 1111), scroll to System and make screenshot of "Model & O/S Ver" display. 3. Exact version of VisiLogic you use. *Go to Help-?About and make screenshot. !!! DO NOT STORE project back to PLC, as it overwrite project source (Ladder) currentlu stored in PLC memory. B.R. Thank you for your replay. will try that. Best Regards. Or Link to comment Share on other sites More sharing options...
Orr Posted July 30, 2019 Author Report Share Posted July 30, 2019 3 hours ago, Ausman said: Did you also install as administrator by using right click/run as admin? If not, uninstall using something like Revo Uninstaller and install again as admin, and once installed set the .exe to run as admin. cheers, Aus Hi, Thank you for your suggestion, I did that as well, just forgot to mention it. I will try the support thing. Thank you . Link to comment Share on other sites More sharing options...
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