OLAF Posted September 12, 2011 Report Share Posted September 12, 2011 Dear all, I have a major problem with two of our V1040 OPLC's: from time to time the screen "freezes". The last shown screen remains active, pushbuttons (F buttons, or on screen touchfunctions) do not have any function anymore. The software seems to run normal, Canbus communication is working, but the checking the Canbus network via "Communication - PC settings" is indicating two remote IO's as not reachable ?!? Using the Remote Operator version screen navigation and pushbuttons functions are all working (remotely...not on the screen directly). I am not sure, but maybe there is a link between the freeze and the use of the Remote Operator software. The PLC's are connected via Ethernet to a PC. The only way out is to initialise and reset the PLC...which is an quite inconvinient solution. When the screen is frozen I get the following status info: Run\Stop: Run Flash status: erasing Memory status: Idle Complier status: Ready Compiler: No Error After PLC init and reset, the values are changing to the following: Run\Stop: Run Flash status: Idle Memory status: Idle Complier status: Ready Compiler: No Error Any idea, what can cause the problem, and how to solve it? Thanks. Olaf Visilogic is : 9.3.0 Remote Operator: 1.0.30.0 Link to comment Share on other sites More sharing options...
R.Mozes Posted September 12, 2011 Report Share Posted September 12, 2011 Hi Olaf, what are the system files versions that installed on the PLC's? Link to comment Share on other sites More sharing options...
OLAF Posted September 12, 2011 Author Report Share Posted September 12, 2011 I feel a bit stupid, but what do you mean with "system file versions"? OS is Win7 64 bit Link to comment Share on other sites More sharing options...
Damian Posted September 12, 2011 Report Share Posted September 12, 2011 I feel a bit stupid, but what do you mean with "system file versions"? OS is Win7 64 bit He means the OS installed on you V1040. If you go to [Connection > Communication & OS] and click on the fourth tab, which I'm guessing is supposed to look like an eyeball, you will be able to check what version is on the PLC. Under the help menu there is a Check for Updates sub menu. Inside that is an option to check for the most recent OS available. If your not using the most recent one, it is probably best to go ahead and do so. Link to comment Share on other sites More sharing options...
OLAF Posted September 12, 2011 Author Report Share Posted September 12, 2011 Ah...OK...here it is: OS Version: Color Vision OS - V3.4 (B0) V1040(A) O/S: 3.3 (20) BOOT: 2.2 (0.5) BinLib: 0-3.10(02) FACTORY BOOT: 1.3(06) Link to comment Share on other sites More sharing options...
OLAF Posted September 12, 2011 Author Report Share Posted September 12, 2011 Great...my previous post was taken from another OPLC Here is the one that does difficult: OS Version: Color Vision OS - V3.4 (B0) V1040(A) O/S: 3.3 (00) BOOT: 2.2 (04) BinLib: 0-3.10(00) FACTORY BOOT: 1.3(06) Link to comment Share on other sites More sharing options...
TheDave2 Posted September 12, 2011 Report Share Posted September 12, 2011 I had the same type of freeze when I installed an Ethernet card to a V1040. Link to comment Share on other sites More sharing options...
OLAF Posted September 13, 2011 Author Report Share Posted September 13, 2011 Uih...I hope not, since running without the card is no option. Link to comment Share on other sites More sharing options...
R.Mozes Posted September 13, 2011 Report Share Posted September 13, 2011 Hi, Please use the latest VisiLogic V9.3.1 (Download) When using VisiLogic V9.3.1 (or any version) you must download all the system files that released with each version: · Boot · BinLib · O/S Use a COM port to download the BOOT and the BinLib. *** Avoid system incompatibility - Please note *** The system files in V9.X.X are not compatible with V7.X.X or V8.X.X Make sure that you are using the O/S, BinLib, Boot that implement in each VisiLogic version 1. Turn OFF the PLC and use it as standalone ( Disconnect I/O expansions ,Ethernet….) 2. Touch and hold the screen 3. Power ON while screen is touched 4. Touch twice in Bootstrap screen Make sure the Connection Settings are correct (COM PORT RS232 ONLY, 115200 baud rate and 6sec time out) Please make sure that you are using the latest system files (Go to help menu>update from the web>operation system) Download a blank application to the PLC by using PC's COM Port and PLC's COM1 RS232. If everything is ok, try to download your application. Hope it helps... Link to comment Share on other sites More sharing options...
OLAF Posted September 13, 2011 Author Report Share Posted September 13, 2011 Thanks for the info. I will give it a try one of the following days and will keep you informed! Link to comment Share on other sites More sharing options...
OLAF Posted October 7, 2011 Author Report Share Posted October 7, 2011 Just a short info about the status: since the update of the OS there are no freezes anymore. So: good news. Thanks for the help Olaf Link to comment Share on other sites More sharing options...
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