Marathon Automation Posted October 9, 2016 Report Share Posted October 9, 2016 Working with a new but older Unistream 10. Had to update firmware to be able to download a sample project. Successfully did one go around, apparently had to do it again according to the error message. Was using USB stick to do it. Worked fine the first time, but the second, after reboot, screen is blank and can't communicate via Ethernet or USB. Can't get into the back screen utility either. Suggestions? TIA Link to comment Share on other sites More sharing options...
Dave Posted October 10, 2016 Report Share Posted October 10, 2016 I had a similar situation and found the file copied to the DOK was corrupt. I repeated the procedure to copy the new firmware to the DOK (using the Unistream Management|Firmware Manager on the PLC tab of the ribbon) , and then re-booted the HMI with the USB stick and it fixed the problem. Link to comment Share on other sites More sharing options...
Marathon Automation Posted October 14, 2016 Author Report Share Posted October 14, 2016 Dave, Thanks for the reply! How did you get access to the panel upgrade in UniApps if you have a blank screen and no comm? I can't seem to find a way to boot from the DOK/USB to get tools available. Link to comment Share on other sites More sharing options...
Marathon Automation Posted October 14, 2016 Author Report Share Posted October 14, 2016 Patience, inserted the DOK and it cleaned up on it's own. THANKS FOR THE HELP! Off and running. Link to comment Share on other sites More sharing options...
stefzyc Posted January 5, 2017 Report Share Posted January 5, 2017 Hello, What solution have you find ?? I have the problem after Unistream (USP104B10) firmware update. The scren is blank with only "UniStream" tag on it. I can not acces to the application menu on the corner and tried lot of time to reboot with multiple DOK type but nothing matches. thanks Link to comment Share on other sites More sharing options...
jasonwhaley Posted August 5, 2020 Report Share Posted August 5, 2020 I have the same issue now can someone help, PLC to be installed tomorrow was only dumping the program. Link to comment Share on other sites More sharing options...
MVP 2023 Joe Tauser Posted August 5, 2020 MVP 2023 Report Share Posted August 5, 2020 Contact official Unitronics support at support@unitronics.com. This will be the quickest way to resolve your problem. Joe T. Link to comment Share on other sites More sharing options...
MVP 2014 Simon Posted August 5, 2020 MVP 2014 Report Share Posted August 5, 2020 onto it... Link to comment Share on other sites More sharing options...
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