V1040 black screen

[jpecin]

Hello
Please help

after upgrading FW V1040 to new version O / S 4.6 (15)
I have a black screen. The PLC program is functional. the touch is also functional, only the black screen.
Please help. Thank you.

[Joe Tauser]

Run the OS update again through the serial port.

Joe T.

[AlexUT]

1. Check online SI 9 - LCD Backlight intensity

Set it to 100 if it is low.

*It may be 0.

2. Touch display for more than 5 sec and check if you can see INFO mode display.

3. Connect to COM 1 of PLC and repeat all system files update.

 

[jpecin]

138/5000

 

 

 

I made the OS using the serial port
Info mode is not displayed
SI9 cannot be overwritten in enhanced vision
today i made a new FW update here attachment

 

 

interestingly, when recording a PLC BOOT, the screen goes blank and does not light up

any other idea?
Thank you

[Ausman]

If you go back to the original O/S what happens?  Is there an actual need to change it?  If it works and does all that is needed, don't change it. 

And something left field, did you install Visilogic as Run as Admin, and have you got the program's .exe set to Run as Admin as well?  I can't see that this would create the problem, but worth asking as sometimes the "correct" installation resolves strange comms issues.

cheers, Aus