R Smith Posted November 5, 2019 Report Share Posted November 5, 2019 UniLogic seems to crash every time I download a program via USB. I have reinstalled UniLogic and made sure the panel (USP-070-B10) is up to date (1.28.39) with no joy. The download will usually succeed, on the panel but UniLogic freezes and needs to be shut down manually (sometimes via task manager). Then I can restart UniLogic, let it recover the latest program and go Online with the panel. Then I make some updates and start the process all over again. I am running Windows 7 Pro on a Dell M6800 which I have had little issue in the past with. I recently updated to 1.28.26 and this seems to be when the issues began. I am still not sure if they are related to the PC or the software. Its been a few months since I actively programmed in UniLogic. Is anyone else experiencing this with 1.28.26? I am considering rolling back but I fear this will affect the program and firmware. Thanks, Rich Link to comment Share on other sites More sharing options...
dierkens Posted November 5, 2019 Report Share Posted November 5, 2019 Make sure all of the Windows updates are done. If they are then roll it back and confirm this it’s still happening. Link to comment Share on other sites More sharing options...
R Smith Posted November 6, 2019 Author Report Share Posted November 6, 2019 Windows is completely up to date. Before I try the roll back, I am going to try another workstation (a Dell M6600 with W7 Pro) an see if that machine experiences the same issue. Link to comment Share on other sites More sharing options...
Saragani Posted November 6, 2019 Report Share Posted November 6, 2019 I'm not aware of any problem that causes UniLogic to freeze after download. Since UniLogic did not crash, then I did not get any crash report from you, so it will be hard for me to guess were the program hangs. UniLogic does not crash or hangs if you download the project via Ethernet? (You mentioned USB, but I doubt that it has any effect). Which version of UniLogic you had before 1.28.26? Link to comment Share on other sites More sharing options...
R Smith Posted November 6, 2019 Author Report Share Posted November 6, 2019 OK, I installed version 1.28.26 onto another workstation (Dell M6600) and had no issues. Downloaded multiple programs, viewed online, works fine. So it must have something to do with my workstation. Conflicting drivers, corrupt drivers, conflicting programs...? I don't know. I will try to uninstall UniLogic completely, uninstall drivers and reinstall. Link to comment Share on other sites More sharing options...
MVP 2023 Ausman Posted November 6, 2019 MVP 2023 Report Share Posted November 6, 2019 To do the uninstall, use the portable version of Revo Uninstaller. Reboot before reinstall. You might also want to check out the comments & driver removal program mentioned in this post, but beware it is very powerful. http://forum.unitronics.com/topic/3454-usb-rs232-adapator-erro/?do=findComment&comment=12671 cheers, Aus Link to comment Share on other sites More sharing options...
R Smith Posted November 6, 2019 Author Report Share Posted November 6, 2019 Uninstalled UniLogic and USB Driver, reinstalled... Same issue. Aus, I will try your method next. Thanks! Link to comment Share on other sites More sharing options...
Saragani Posted November 7, 2019 Report Share Posted November 7, 2019 Have you tried running the older version again and see if that works fine? Is UniLogic configured to automatically enters Online Mode when download ends? Link to comment Share on other sites More sharing options...
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