Yukiko Posted June 14 Report Share Posted June 14 I have the problem that in the last version of Visilogic 9.8.96 the total size of the images is greater than the old one that I had (version 9.8.31) so now it says that exceeds the limit of my Samba 3.5 I tried to uninstall the new version and install the old one but somewhere in the process something went wrong and now each time that I try to uninstall it pops the next error, and now I cant uninstall the new version, if I try to run the installer of the old version, I can only choose Repair but when I run the repair everything in my computer crashes and even I can anymore open the Visilogic. If I make again the Repair with the newest I could at least open again the Visilogic but still have the problem with the sizing. Any idea what I can do? Quote Link to comment Share on other sites More sharing options...
MVP 2022 Flex727 Posted June 14 MVP 2022 Report Share Posted June 14 Have you reviewed this pinned topic? Quote Link to comment Share on other sites More sharing options...
Yukiko Posted June 14 Author Report Share Posted June 14 Yes but I can't pass from the first step that is the Uninstall when I try it, pops that error. Quote Link to comment Share on other sites More sharing options...
AlexUT Posted June 15 Report Share Posted June 15 1. For install/uninstall use an original installation file you downloaded from Unitronics site. 2. After finishing installation file download you have to Unblock file in file properties. 3. Sometime Install/Uninstall going wrong. It is not Unitronics software problem, but Windows problem, related to how InstallShield (3rd party) is interacting with Windows. In this case please follow next article: How to fix "Catastrophic Failure" when Install / Uninstall VisiLogic? https://support.unitronics.com/index.php?/selfhelp/view-article/how-to-fix-catastrophic-failure-when-install-uninstall-visilogic Quote Link to comment Share on other sites More sharing options...
MVP 2022 Ausman Posted June 15 MVP 2022 Report Share Posted June 15 I also suggest that Revo uninstaller is useful. https://www.revouninstaller.com/start-freeware-download/ And remember that if all else fails, you may have a restore point that will possibly get you back to 9.8.31. I strongly suggest you do a full partition/drive backup before trying. cheers, Aus Quote Link to comment Share on other sites More sharing options...
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