MalSnaize Posted July 26, 2022 Report Share Posted July 26, 2022 Hi Team I am stuck with a V1210-EXA2X-TO16-TO16 configuration which has worked for 4+ years and now stopped working after an update. #ausman, I saw too late your sound pinned advice (linked below) however, I am here now with a non-function system on a client site and desparately seeking advice to fix: Short Story - after an update, the two TO16 output modules do not seem to be sync'd anymore via the EXA2X to the V1210. Their status lights show GREEN FLASHING, I am expecting these to be GREEN STEADY. I have tried removing all modules and then re-adding them in HW Config : Something that's a litttle confusing is that I dont have the option to add the EX2AX expansion adaptor, but 4+years on from original config, I dont recall if it was there in the working version. I have powered off and on.. reloaded software.. all to no avail, the output ports stubbornly ignore everything. Is there some setting, option, config, that will force the system to recognise these modules? It's been some weeks now and I have been unable to get any advice direct from support and we've lost our local support due to ill health. Slightly longer story: update was as a result of a client changing battery leading to (possibly) corrupt / missing app, I tried to reload but Visiilogic appeared to be forcing an update, which I did, this led to a requirement to update OS (which was now incompatible with app) and then reloading the app. Going crazy here! 🙂 Many thanks Mal Quote Link to comment Share on other sites More sharing options...
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