viscoelastic Posted February 5, 2018 Report Share Posted February 5, 2018 First time using a 350. If I try to download the program I get a Send Binary Data Invalid property value. So I tried to update the PLC and I get run time errors 380 then 440. Things I have tried: -Complete uninstall and folder removal as per instructions. -Multiple reboots -Updating PLC had the errors above -Prayed to the PLC gods -tried a V700 and it works fine -Checked my software version Version 9.8.65 Build 0 -Stopped yelling at my computer and talked nicely to my computer and the PLC -Ran as administrator -Tried a different cable and USB ports -Tried an empty program to send I am out of ideas and open for suggestions Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted February 5, 2018 MVP 2021 Report Share Posted February 5, 2018 Did you put the PLC into Factory Boot or Bootstrap Mode? Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted February 5, 2018 Author Report Share Posted February 5, 2018 Morning Flex, No it was robooted several times. I checked the status in the PLC info page and it will show boot mode if it is in it. Thanks, Paul Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted February 5, 2018 MVP 2021 Report Share Posted February 5, 2018 Sorry, I meant did you TRY putting it into Factory Boot or Bootstrap Mode then downloading your program or firmware update. Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted February 5, 2018 Author Report Share Posted February 5, 2018 It did not like that when I tried to switch modes. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted February 5, 2018 MVP 2021 Report Share Posted February 5, 2018 Do it from the PLC screen. Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted February 5, 2018 Author Report Share Posted February 5, 2018 I put it in boot mode by the long touch then the double tap. When its there, communications can't be established. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Ausman Posted February 5, 2018 MVP 2021 Report Share Posted February 5, 2018 Quick thoughts, unlikely to help but worth a go. Didn't see an initialise in there anywhere. If that doesn't help, pop the battery for a while and then initialise etc. again. Also check the battery whilst out. Does the unit have ethernet on board? Try using that as well. Good luck, Aus Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted February 5, 2018 Author Report Share Posted February 5, 2018 Ok, on a whim, I tried using the old fashioned phone cable and USB-Serial adapter and all works fine. I did not have any problem with my test V700 and USB cable only the V350 and USB cable. I think there is an issue with USB and V350's Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted February 5, 2018 MVP 2021 Report Share Posted February 5, 2018 4 minutes ago, viscoelastic said: I think there is an issue with USB and V350's Perhaps you have a hardware problem with that particular PLC. I have a V350 sitting on my desk right now that I regularly connect to with USB. Quote Link to comment Share on other sites More sharing options...
MVP 2021 kratmel Posted February 5, 2018 MVP 2021 Report Share Posted February 5, 2018 3 hours ago, viscoelastic said: I put it in boot mode by the long touch then the double tap. When its there, communications can't be established. Please check speed and settings in normal mode and try to change them in boot. In boot mode my V570 connect to PC only in specific com settings. Maybe battery problem possible to. Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted February 5, 2018 Author Report Share Posted February 5, 2018 I think so now also. When there was an issue I just assumed I was doing something wrong and someone was going to say; “you forgot to da da da da” and I would be on my way. Oh well, a quick call to the dealer and all shall be fixed. Thanks all for trying. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Joe Tauser Posted February 6, 2018 MVP 2021 Report Share Posted February 6, 2018 That's not a PLC problem, it's a Visilogic problem. I've seen it on my system but I don't know what causes it. I'm going to blame Windows and the driver. Did you try an external converter and a serial cable? Joe T. Quote Link to comment Share on other sites More sharing options...
viscoelastic Posted February 6, 2018 Author Report Share Posted February 6, 2018 Yea Joe, that was the kicker. A USB to serial converter worked fine. It was me starting with the USB cable that did not work. I wasted hours trying to make that work. Just happy I can get this machine done. Quote Link to comment Share on other sites More sharing options...
Marko Posted March 7, 2018 Report Share Posted March 7, 2018 Hello, same issues here...win 10...run time errors and "sendbinarydata property..." error while downloading. Using Samba 43J which has only USB port so no "serial converters" would help. Interested in "long term" solution. Marko Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted March 7, 2018 MVP 2021 Report Share Posted March 7, 2018 @Marko, did you try having VisiLogic re-install the USB driver? Also, try using a different USB cable. Any USB-to-mini-USB will work. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Ausman Posted March 8, 2018 MVP 2021 Report Share Posted March 8, 2018 On 06/02/2018 at 1:46 PM, Joe Tauser said: I've seen it on my system but I don't know what causes it. Joe, have you toyed with "force" changing drivers around? My understanding is that the usb port is simply feeding into the old serial system via a conversion chip hardmounted on the board. Pls correct me if I'm wrong, but perhaps this is the issue here as we both know how troublesome USB to serial converter drivers can be, pretending to be PL2302. It would be interesting for people to again use that driver program I pointed to, to see how many are actually on their systems. cheers, Aus Quote Link to comment Share on other sites More sharing options...
Marko Posted March 9, 2018 Report Share Posted March 9, 2018 Hello, I think solved issue here... I uninstalled Silicon Labs UART 201x driver which was installed automatically for Win 10. Driver version was 10.1 . Same driver is also present at SilLabs site as "win 10 universal". Well, I downloaded and installed "older" version 6.7.5 (1893) from their site and this gives me no Run time errors on my Samba unit connected to USB port. ...so Joe T. was right...blame Win10 and driver.. Marko Quote Link to comment Share on other sites More sharing options...
MVP 2021 Flex727 Posted March 9, 2018 MVP 2021 Report Share Posted March 9, 2018 3 hours ago, Marko said: ...so Joe T. was right... That's usually where I place my bet. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Ausman Posted March 10, 2018 MVP 2021 Report Share Posted March 10, 2018 Ensure you have told W10 to NOT update your drivers automatically, otherwise it will happen again. W10 knows best for what your system needs......or so it thinks! And I'd still be having a look at all the usb-serial drivers on your system and possibly deleting some. cheers, Aus Quote Link to comment Share on other sites More sharing options...
MVP 2021 Joe Tauser Posted March 11, 2018 MVP 2021 Report Share Posted March 11, 2018 On 3/9/2018 at 5:05 AM, Marko said: Well, I downloaded and installed "older" version 6.7.5 (1893) from their site and this gives me no Run time errors on my Samba unit connected to USB port. Thank you very much for posting your solution - I Guar-un-tee you won't be the only one to have this problem and this gives us a reference. It seems these days we spend as much time troubleshooting computer problems as we do PLC questions. Joe T. Quote Link to comment Share on other sites More sharing options...
MVP 2021 Joe Tauser Posted June 4, 2018 MVP 2021 Report Share Posted June 4, 2018 Update... Had this problem again with the newest Win10. The driver on the Unitronics website doesn't work. Here's the driver- https://www.silabs.com/products/development-tools/software/usb-to-uart-bridge-vcp-drivers Joe T. Quote Link to comment Share on other sites More sharing options...
Cara Bereck Levy Posted June 5, 2018 Report Share Posted June 5, 2018 15 hours ago, Joe Tauser said: Update... Had this problem again with the newest Win10. The driver on the Unitronics website doesn't work. Here's the driver- https://www.silabs.com/products/development-tools/software/usb-to-uart-bridge-vcp-drivers Joe T. Hey Joe--is this with a particular Vision/Samba, or across the board? Quote Link to comment Share on other sites More sharing options...
MVP 2021 Joe Tauser Posted June 6, 2018 MVP 2021 Report Share Posted June 6, 2018 I was working with a V570 at my desk, which is running Win 10. I've had no problems with Win 7. I threw this link out there because it's a slightly newer version than what the Unitronics website has and Silicon Labs lists it to be Win 10 compatible. @Cara Bereck Levy- you may want to have R&D take a look at it. Joe T. Quote Link to comment Share on other sites More sharing options...
Cara Bereck Levy Posted June 10, 2018 Report Share Posted June 10, 2018 Gonna do that @Joe Tauser, thanks! Quote Link to comment Share on other sites More sharing options...
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